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Welcome to our store!

Every day we select the best bricks to give our customers a big smile while expanding, completing, or maintaining their beloved Lego hobby.

Like you, we have a great passion for the colorful Danish bricks with endless possibilities. So we know what you expect to receive when you order new or used bricks and sets on BrickOwl. Quality bricks, neatly packed with care and great service if there might be any issues regarding your order.

Although we are new to BrickOwl, we have years of experience in selling Lego® on other platforms and love to expand our great services here.

On top of this page, you can find our navigation menu to clarify our terms and answer most of your questions.

If you have any further questions, don't hesitate to contact us!

We are a registered company at The Dutch Chamber of Commerce: 70776555

 

COVID-19 OUTBREAK

Delivery & delays

Due to the current Covid-19 pandemic, it's possible delivery and/or transportation can be delayed. Due to international disruptions on the postal services, we have been forced to reduce the possible countries we can ship to, to a minimum. If ordering from our store is available for you at this moment, your country is currently still on the list of open routes. However, we'll keep monitoring the worldwide situation daily and if necessary change our policy based on changing situations. We do notice delays worldwide due to a massive decline in of flights around the globe. Please be patient for your order to arrive in the current situation and contact us if necessary. We do recommend using tracked shipping options at this time since postal services might be forced to store parcels if delivery to any region is temporarily disrupted.

We still note some shipping delays on shipments to the US & Australia, up to 2x the usual transit time. All shipments without tracking are therefore limited to a max order value of €25.

If you would like to know if there is any delay to your region in the world, please check the page of our postal service here. Please do note; There might be a more severe delay due to regional measures or the necessity to use flights with non-regional destinations, which require extra road transport or local flights.

Recipients within The Netherlands will be asked by the courier for the last 3 digits of their BSN on receiving their parcel. After permission, the courier will sign for the delivery of the parcel with these 3 digits, to minimize contact.

Hygiene

Of course, we take extra hygiene precautions as described by our national health agency RIVM (such as washing our hands regularly and thoroughly, in our case; before handling every order) as an effective measure to prevent the spread of the virus. Even though there isn't any scientific known risk of spread (and thus survival) of the SARS-CoV-2 virus, which causes COVID-19, through (parcel) mail by hard materials and/or packaging materials for any time long enough to pose any health risks, in these unprecedented times even the smallest measures may have huge long-term benefits in fighting the virus and maximizing protection to those with a weakened immune system or high health risks.

Any employee who has any symptoms of being sick or feels unwell isn't granted access to the company and is asked to stay at home. The work floor is closed off to all outsiders, including visitors, customers, and couriers. In addition, picking up orders or visiting our store isn't possible for an unknown period.

We recommend following all precautionary measures issued by your local health agency and/or government, to keep yourself and your loved ones safe.

Promotions

BLACK FRIDAY: 15% OFF ON ALL PARTS, INSTRUCTIONS & MINIFIGS!

Currently we're offering 15% off on all of our parts, sticker sheets, instructions & minifigs!

Of course you can always check out our store, since year-round we do offer you:

  Fast processing & shipment of all your orders
  No payment method fees
  Below 6-months average pricing
  Top quality items
  Great aftersales services

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